Once an item has been purchased and delivered, the sale is considered complete and final. We will replace any item that is defective after authorization by our office. Shipping Information All orders will be processed and shipped within 1-2 business days from receipt of payment. FedEx Standard Ground Shipping is used for all shipments unless otherwise agreed upon in advance. Alaska and Hawaii orders will be shipped by USPS Parcel Post. Additional charges may apply. We cannot and do not ship to P.O. boxes. If paying by PayPal, please make sure your address information is complete and up-to-date. We cannot be responsible for lost or stolen packages if an old or incorrect address is provided as the shipping address. Standard shipping charges are shown in the table below.